Let's start with a question: Who understands just how challenging it is to be a property manager?
For starters you have the responsibility for managing one of the most valuable assets in the agency. You also have the responsibility for growing it each year. Then there are property owners and portfolios to manage and as for tenants, well, let's not go there!
One of the great things about this course, apart from what you'll learn, is that you'll be with a group of people who understand exactly what your job entails, people who know the challenges, the frustrations, and the rewards.
We understand that a typical day for property managers is full of dealing with sometimes demanding property owners, difficult tenants, and coordinating tradespeople, leaving them little or no time to be proactive about building their rent roll.
However, this course offers a new perspective on business development and will show you that it is possible to manage your existing clients more effectively, attract new business, and do it in such a way that is less time consuming and less stressful. Sound good?
You'll walk away with the knowledge and the skills and be able to apply them immediately to increase your rent roll.
The course also aims to provide you with information, insights and practical know-how about presenting your personal and agency credentials to prospects. This covers everything from understanding your unique selling proposition and how you can add value to your service offering to handling objections and asking for referrals.
More than anything though, this is a course about using effective communication to build quality, long-term relationships, and isn't that what being a property manager is all about.
The Property Manager as Professional Sales Person
- Preparation for success
- Adding value
- Your Unique Value Proposition (UVP)
The Property Owner / Property Manager Relationship
- The ‘ideal’ property owner
- Transactional vs consultative relationships
- Strategies for improving communication
Winning New Business
- How to source and qualify prospects
- Building rapport
- What answers are you receiving?
- Handling objections
- Gaining the authority
Growing a Loyal Client Base
- The impact of continuous quality service
- Handling complaints for successful outcomes
- Asking for testimonies and gaining referrals
When: Wednesday the 17th of July 2013, 9:00am to 5:00pm
Where: QUEST on Doncaster, 855 Doncaster Road, Doncaster, Victoria, 3108.
Investment: $440 inc GST (includes 1 day workshop, workbook and lunch). 10% discount applies for multiple bookings. Please contact Driving Force to arrange.
Book Now or Call (03) 9891 3500 for more information.
We also recommend our one day workshop "Relate Well and Sell", as a complement to this course as it helps property managers and sales people alike relate better with customers.
Ashley Collins has broad sales and management experience gained over 25 years in a variety of industries including Real Estate, Telecommunications, IT, Hardware, Homewares and Entertainment.
While in real estate, Ashley was consistently a top performer in his agency and quickly built a loyal client base.
While Ashley’s experience as a real estate agent gave him an insider’s understanding of the challenges of the property manager’s role, he also has the experience of being an investment property owner and, as a consequence, understands what property owners look for in a property manager.
This breadth of experience, combined with his skills as a trainer and coach, enable Ashley to relate to course participants, to communicate the important messages, and to motivate them to aim for higher achievements in their roles. His focus is always to equip others to reach their full potential.